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Trading

Winning shares become worth 1.00eachandcanbe[redeemed](/trading/redeem)forUSDC.Losingsharesexpireat1.00 each and can be [redeemed](/trading/redeem) for USDC. Losing shares expire at 0. If you have auto-redeem enabled, winnings are collected automatically.
Yes. You can sell your position at any time while the market is active. You’ll receive the current market price, which may be higher or lower than what you paid.
Common reasons: no liquidity (no buyers at your price), market near resolution (price at $1.00), or the position was already sold. See Selling → Why Can’t I Sell? for details.
Market sells use FAK — the order fills as many shares as possible at the current best price, then cancels any remaining unfilled portion. You may get a partial fill if liquidity is thin.
FrenFlow supports Polymarket (USDC on Polygon) and Kalshi (USDC on Solana via DFlow). Thousands of markets across politics, crypto, sports, culture, and more.

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Wallet & Funds

USDC is Circle’s native stablecoin on Polygon. USDC.e is the bridged version used by Polymarket for trading. FrenFlow shows both balances and provides a one-click swap between them.
Your funds are in a self-custody wallet on Polygon. FrenFlow never holds your funds — you control the private key. Check your balance in Portfolio or Settings → Wallet.
Yes. Your wallet and positions sync across web and Telegram. Log in with the same account on any device.
Go to Settings → Wallet → Deposit. Copy your wallet address and send USDC on Polygon. You can also bridge from 15+ chains via the built-in Polymarket Bridge.
Go to Settings → Wallet and click Withdraw, or use /withdraw on Telegram. Enter the destination address and amount. See Withdraw.
Yes. Go to Settings → Wallet → Export Private Key. This gives you full control of your wallet in any Ethereum/Polygon-compatible app. Keep it safe — anyone with your key can access your funds.

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Copy Trading

FrenFlow uses zero-block technology to detect and copy trades within seconds of the leader’s execution. Multiple detection methods race simultaneously for the fastest possible execution.
Yes. Copy trading mirrors another trader’s decisions — if they lose, you lose. See Copy Trading Risks for a full breakdown. Only copy with funds you can afford to lose.
Yes. You can follow multiple traders simultaneously, each with their own settings (stake amount, mode, etc.).
The copy trade is skipped and you receive a notification. Your other followed leaders continue working normally.
Yes. Pause any leader from the copy trading dashboard (web) or /settings (Telegram). Pausing stops new copies but keeps your existing positions open.

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Fees & Costs

FrenFlow charges a small percentage fee on trades. See Trading Fees for the full breakdown. Redemptions are free.
Polygon gas fees are negligible (fractions of a cent per transaction). FrenFlow handles gas automatically — you don’t need POL tokens.
No. Copy trades pay the same fee as manual trades. There’s no additional fee for using copy trading.

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Troubleshooting

The market may have resolved or be near resolution. If the price is at $1.00, wait for resolution and redeem instead of selling.
Balance updates may take a few seconds after a trade. Try refreshing the page. If it persists, check your trade history to confirm the trade executed.
Possible reasons: insufficient balance, slippage protection triggered, market already moved too much, or daily volume limit reached. Check your notifications for details.
Trading requires a one-time setup that signs blockchain approvals. Make sure you’re connected to the internet and your browser allows popups. Try refreshing and clicking “Enable Trading” again.
Try /start to reinitialize. If the issue persists, the bot may be restarting — wait 1–2 minutes and try again.
Can’t find your answer? Reach out to us at [email protected] or on Telegram.